ORDER PROCESSING TIME
We process all orders within 1-2 Business Days.
Orders submitted after 12:00pm (Noon PST) will be processed the next day.
We ship Monday to Friday - excluding any major holidays.
Orders with Expedited Shipping will be processed within 1 Business Day. Order must be submitted before Noon PST.
Once your product ships, we will email a tracking number.
All goods are shipped from Chino, California via our preferred carrier, USPS (United Postal Service)
USPS Standard Shipping Time is Between 5-10 Business Days Depending on Location
USPS Expedited Shipping Time is Between 1-3 Business Days Depending on Location
Please contact us at firstname.lastname@example.org for international ship rates
RETURNS AND EXCHANGES
How do I return my purchase?
All exchanges and returns are honored within 30 days of purchase.
To return your item(s), follow the instructions below:
Email email@example.com with subject “RETURN” or “EXCHANGE” and the order number. Please include the reason of your return on email.
You can either request for a shipping label to be provided or you can also return items via an insured mail service of your choice to our address. If you request for a shipping label, we will deduct $6 from your refund credit.
If you decide to use our shipping label, print out the prepaid USPS Return Label and tape it to your package.
When using our shipping label, you can take it to any USPS/post office location.
Returns are processed within 5 business days after receiving your product. We'll send you an email confirmation when your refund has been issued. Refund may take 3-7 business days for your bank to transfer.
What are the return conditions?
Returns must be in its original, UNWORN condition, within 30 days of purchase.
Original shipping charges are non-refundable.
Use protective box or wrap with thick paper. Item(s) received unwrapped or without the original box will be subject to a 15% restocking fee.
When sending the goods using the mail service of your choice, we recommend you to ship your package with insurance using a trackable shipping method. When using our shipping label, a tracking number will be provided.
Final Sale items
Items with a price of $10 or less are Final Sale.
- All lingeries, swimwear, breast petals, silicone nipple covers, bras, panties, accessories, evening bags/clutches, and evening dresses are FINAL SALE. No returns, refunds, or exchanges will be accepted. If you receive a manufacture defect, please email us right away.
DO YOU WHOLESALE?
Yes! Please contact us at firstname.lastname@example.org to learn more about our wholesale pricing.